PRIVACY POLICY

RETURN POLICY

SHIPPING POLICY

Feel free to send an email to help@theberrics.com for assistance in finding something on the site, order questions, etc.

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RETURN POLICY

All returns should be directed to:
THE BERRICS
ATTN: RETURN
1248 Palmetto St.
Los Angeles, CA 90013

There is a possibility that UPS will require additional fees at the time of delivery. These fees may include taxes, duties, tariffs, brokerage, and any other fees that may be specifically related to your country. All Canadian shipping costs will include the brokerage fee. All other customers are responsible for all fees due upon delivery. Please note that customers are also liable for shipping charges and fees on refused packages.

• Returns and exchanges can be accepted within 30 days from the invoice date.
• All items must be unused and in like-new condition
• Clothing must be unworn and unwashed
• All SHOE BOXES must have no shipping tape attached to the outside and must be undamaged
• All shoes must be unlaced and unworn (we recommend trying shoes on, in a carpeted area, using clean socks)
• DVDs and Videos must be unopened
• Customers are required to pay for all shipping costs on returns (unless your order qualifies as a miss ship)
• Skateboard decks are not completely guaranteed. Once the deck has been used it cannot be returned or refunded. The only exception would be a manufacturing defect (warped deck, miss drilled holes, delamination)
• Skateboard Decks that have grip tape applied or have been assembled in any way can not be returned
• The Berrics does not issue refunds on shipping on returns/exchanges unless it qualifies as a miss ship. The Berrics will refund up to $10 on return shipping fees for miss ships.
• The Berrics does not issue refunds on shipping for canceled or refused orders after they have already been shipped.

A discounted shipping price of $5 is applied to all exchanges (for UPS ground). You may either choose to use the credit card that was originally used on your order, or you may include a $5 personal check or money order inside the box that you send back to us. All exchanges will be shipped via UPS Economy Ground if applicable. If you would like to upgrade the shipping on your exchange, please provide this information on your return form.